Flag Severity

Informational

 Warning

 Financial

 Stop Dose

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Flag Type

Patient Flag

 Scheduled Event Comment

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Group/Individual

  Individual

    Group

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1.) Select the flag you wish to delete by clicking on it in the grid.

2.) Click on the Delete button.

3.) A message box will appear asking if you are sure you want to delete the flag.  Click on Yes to delete the flag, or No to return to the Flag Messages window.

System Flags are automatically generated by the system on the basis of conditions, and appear throughout the system to inform staff of important patient information.  System Flags usually cannot be deleted, and are intended for informational purposes.  After reading a system flag, click on the Close button to close the Flag Messages window.  The text of the System Flags used in Methasoft are displayed below, each with an explanation of the flag and how it should be addressed.  

WARNING! Titrate/Detox schedule was canceled because the nightly processes did not run.

This flag appears on the Dose Patient screen when a patient who's titrate/detox schedule was cancelled by nightly processes is retrieved.  The patient's titrate/detox schedule needs to be re-entered on either the Orders or Titrate/Detox Schedule screens, after either viewing the hard copy of the order or viewing the order in the patient's Order History.  This flag is an example of a Removable System Flag.

NOTICE: Patient was absent from the clinic yesterday.

This flag appears on the Payments and Dose Patient screens when a patient who was absent the day before is retrieved.  This message is for informational purposes only.

NOTICE: Patient has been absent from the clinic for ____ consecutive days.  You may want to review the dosage amount before dosing this patient.

This flag appears on the Payments and Dose Patient screens when a patient who has been absent for consecutive days is retrieved.  The number of consecutive absences is displayed in this message.  This message is for informational purposes only.

DOSING LOCKED!!! Patient's balance is overdue.

This flag appears on the Dose Patient screen when a patient who has an overdue balance is retrieved.  This will only appear if the related system preference is turned on to lock out patients with overdue balances from dosing.  If this message appears, the patient cannot be dosed in the system until his balance reaches an acceptable level.

Patient has not received a Dose Receipt for today.

This flag appears on the Dose Patient screen when a patient who's not been checked in at the front desk is retrieved.  This will only appear if the related system preference is turned on to require patients to check in before dosing.  If this message appears, the patient cannot be dosed in the system until someone checks her in on the Payments screen.  Once checked in, clicking on Show Flags on the Dose Patient screen will clear this message.

Patient's balance is overdue.

This flag appears on the Payments and Dose Patient screens when a patient who has an overdue balance is retrieved.  This will only appear if the related system preference is turned on to display a balance overdue flag for patients carrying overdue balances.  This message is for informational purposes only and does not prevent a patient from dosing in the system.

This patient is scheduled to be Guest Dosing at another clinic and should not be here today.  Please correct the patient's Guest Dosing schedule and try again.

This flag appears on the Dose Patient screen when a patient who's scheduled to be guest-dosing at another facility is retrieved.  The patient's guest dosing schedule needs to be edited on the Guest Dose Schedule screen to exclude the current date.  Once the schedule has been edited, re-retrieving the patient will clear the flag.

Patient has returned to the clinic early.  Please verify reason before clearing patient to dose.

This flag appears on the Payments screen when a patient returns early to the clinic before their expected Return Date.  It is for informational purposes only, to alert personnel and decrease the possibility that a patient will be double-dosed.

1.) Select the Scheduled Event Flag by clicking on it in the grid.

2.) Click on the Complete button.

1.) Select the Scheduled Event or Scheduled Group Event Flag by clicking on it in the grid.

2.) Click on the Reschedule button.

3.) The Scheduled Event window will appear, displaying the 'Event Duration' fields for changing the date(s) and/or time(s) of the event.  Make changes in these fields to the new time and/or date.

4.) Click on the Save button on the Scheduled Event window.

1.) Select the Scheduled Event or Scheduled Group Event Flag by clicking on it in the grid.

2.) Click on the Update Status button.

3.) The Update Event Status window will appear.  Select the event's new status in the 'New Status' field.

4.) (Optional) Enter a comment in the 'Comment' field.

5..) Click on the Save button on the Update Event Status window.

1.) Select the Scheduled Group Event Flag by clicking on it in the grid.

2.) Click on the Notify button.