Digital Signing

 

(Topic Last Updated On:  04/19/2018)

 

Other Activities > Digital Signing

 

The Digital Signing screen is accessed by clicking the Digital Signing item on the Other Activities menu. This screen is used for digitally signing objects that have signature details configured in the Digital Signature Setup screen. From this screen user can digitally sign and un-sign objects, locate objects that have been signed or cancelled, and add/view comments attached to objects. The Digital Signing feature of Methasoft requires additional setup and training. Contact Methasoft Support for more details.

  

 

Field Descriptions

 

Due From

This field contains a calendar date selection menu. The date selected here is the beginning date used when filtering the objects in the grid.

Due To

This field contains a calendar date selection menu. The date selected here is the end date used when filtering the objects in the grid.

Specific User

This dropdown menu field contains a list of all employees (users). The objects displayed in the grid, belong to the user selected from this menu.

Object Type

This dropdown menu field contains a list of all digital signature object types. The selection made here will isolate the objects in the grid by that object type.

Signee Type

This dropdown menu field contains a list of all digital signature signee types. The selection made here will isolate the objects in the grid by that signee.

Caseload

This dropdown menu contains a list of employees how are assigned to the 'Counselors' job role under the Employee Profile screen. The user selected here is who's signing objects are to display in the grid.

Patient ID

This field is used to enter in a patient's ID. The patient ID entered here will isolate the objects displayed in the grid to objects that belong specifically to that patient.

Include Signed

This checkbox field is used to include already signed objects in the grid.

Include Cancelled

This checkbox field is used to include cancelled digital signing objects in the grid.

Comment

User entered comments display in this field. This field appears in the 'Add Signature Comment', 'View Signature Comment', and 'Batch Digital Signing', and windows.  

 

Grid Columns

 

Cmt

This column displays a 'comment' icon if the signing object has an added comment.

Patient ID

This column displays the ID of the patient associated with the signing object.

Patient Name

This column displays the name of the patient associated with the signing object.

What Needs Signing

This column displays the digital signing object type.

Object Date

This column displays the date the signing object was created.

Who Needs to Sign

This column displays the specific user, job role, or patient ID of the signee required to sign the object.

Due Date

This column displays a color-coded date that the object is due to be signed. The due date is specific to the signee and configured using the 'Object Details' settings on the Digital Signature Setup screen. *See the Digital Signature Setup topic for more information.  

Red = The object is past due and needs to be signed.

Yellow = The object is due today.

Green = The object is due on the future.

 

The 'Messages' section of the 'Navigation' panel displays an object count showing the user how many objects they have to sign. The message pane shows how many objects need to be signed in total, how many are overdue, how many are due today, and how many are due in the future. Selecting any of these links will launch the Digital Signing screen.

 

Signed Date/Time

This column appears when the option for 'Include Signed' is checked. This column displays the date and time that the object was digitally signed.

Signed By

This column appears when the option for 'Include Signed' is checked. This column displays the specific user, job role, or patient ID the signee.

Cancel Date

This column appears when the option for 'Include Cancelled' is checked. This column displays the date the object was cancelled.

Cancelled By

This column appears when the option for 'Include Cancelled' is checked. This column displays the user that cancelled the object.

Cancel Reason

This column appears when the option for 'Include Cancelled' is checked. This column displays the user entered comment for canceling the signing of the object.

 

Command Buttons

 

Refresh

After making all search criteria selections, clicking this button isolates the objects in the grid based on the selections made.

Reset Criteria

This button resets the search criteria fields.

sign

This button opens the 'Batch Digital Signing' detail window.

UN-Sign

After a signed object is selected, this button will appear as clickable. This button will void all signatures attached to the signing object.

View Comment

After selecting a signing object that has an attached comment icon, this button will appear as clickable. This button opens the 'View Signing Comments' dialog box. The comment and date/time it was entered can be viewed from this box.  

Add Comment

This button opens the 'Signature Comment' dialog window. From this window, users can enter in a comment to be attached to the selected object.

Close

This button closes the Digital Signing screen.

 

Procedures

How to Digitally Sign an Object

 

There are two ways to sign an object from the Digital Signing screen:

 

1.) The first way is to double-click the object that you want to sign from the grid. Depending on how the signature details are configured for that signee in the Digital Signature Setup Details screen; a NumPad, Password Validation, or Signature Capture box will appear.

  • For Pre-Captured (PIN Validation), enter in the pre-captured PIN number using the on-screen NumPad or the computers keyboard. Then press the 'enter' key or click Submit on the on-screen NumPad pop-up box.

  • For Password Validation or Pre-Captured (Password Validation), enter in your Methasoft user password. Then click ok.

  • For Real-time Signature Capture, the Signature Capture box will pop-up. Using a connected Topaz electronic signature pad, capture the patient or users signature. Then click on the Accept button.

a.) Enter the required credentials.

b.) A confirmation box will appear verifying that the object was successfully signed. Click ok.

 

2.) The second way to sign an object, is by using the 'Batch Digital Signing' feature. Batch digital signing is a security driven feature that is typically reserved for doctors. This feature is incredibly useful when needing to review and sign a large number of objects at once. Click on the sign button. This will open the 'Batch Digital Signing Detail' application window.

 

 

a.) From this window, users can review each specific object in detail, and select a signing option for each object in the batch.

How to read this screen:

  • The patient's name associated with the object, will appear in the top left of the window, in the title bar.

  • Next to the patients name, is the 'Item # of #' count. This shows what item number is being reviewed, out of the total number of objects in the batch.

  • The details of the object display in the main portion of the window.

  • The bottom section of the screen contains 'Signing Options' radio buttons, command buttons, and a comment textbox.

Signing Options

 

Sign = This is the default selected option. This option indicates that the object has been reviewed and the users signature will be attached to this object when the batch is finished.

 

Refuse = Selecting this option indicates that the object will be refused and no signature will be attached. This option is chosen when there is an issue with the details of the object that need to be corrected before signing. Refused objects require a comment to be entered in the comment box, detailing why the object is being refusing. Once the object has been refused, the comment icon will appear where other users can see the comment and make needed corrections. The object will return back to the first signee's digital signing queue for changes to be made.

 

Cancel All = Cancel is a feature that is rarely used and needs to be treated with caution. When an object is cancelled, it removes the document from digital signing all together. The document still exists in the system, but the object will be removed permanently from digital signing. The ability to use this option requires a combination of security privileges. *See Related Security Options below.

 

Ignore = Selecting the ignore option means the object is being skipping over in the current batch. It will remain in the digital signing queue to be signed at a later time.

 

b.) To sign the object, select the 'Sign' radio button option.

c.) Click Next to move to the next object in the batch.

d.) Assign a 'signing option' to each object in the batch.

e.) At any point in the batch, or after all objects have been reviewed and a signing option assigned, click finish.

f.) This will only apply the selected signing actions. Remaining objects in the batch will be ignored and remain in the digital signing queue.

g.) The Pre-Captured (PIN Validation) NumPad will pop-up. Enter in the pre-captured PIN number using the on-screen NumPad or the computers keyboard.

h.) Press the 'enter' key on the keyboard, or click Submit on the on-screen NumPad pop-up box to complete the signing process for the batch.

 

 

How to Un-Sign an Object

 

1.) The ability to Un-Sign a digitally signed object is a security driven privilege. *See Related Security Options below.

 

2.) (Optional) Make specific search criteria selections to best isolate the grid results to display the specific object needing to be un-signed.

 

3.) Check the box to the left of 'Include Signed'.

 

4.) Click the refresh button.

 

5.) Locate and select the object from the 'Objects Needing Signing' grid.

 

6.) Click on the Un-Sign button.

 

7.) A 'Void Signature' dialog box will pop-up.

 

8.) Click YES if you are sure you want to void all signatures associated with this object. This will return the object to the original signee's digital signing queue.

 

 

How to Add/View a Digital Signing Comment

 

To Add a Comment:

1.) Select the object from the grid.

 

2.) Click the Add Comment button.

 

3.) In the 'Enter Signature Comment' pop-up box, enter the comment.

 

4.) Click ok. This closes the pop-up box and attaches the comment icon to the object in the 'Cmt' column.

 

To View a Comment:

*Digital signing comments can only be viewed from the Digital Signing screen using the below steps.

1.) Select the object from the grid that has the comment icon in the 'Cmt' column.

 

2.) Click the View Cmt button or double-click the comment icon in the 'Cmt' column. This opens the 'View Signing Comments' dialog box.

 

3.) Review the comment and click close to close the box.

 

 

How to Cancel Signatures

 

1.) The ability to cancel an object from digital signing requires a combination of security privileges. *See Related Security Options below.

  • Canceled objects will appear when the 'Include Cancelled' option is applied to the search criteria.
  • Once the object is cancelled, it cannot be uncanceled.
  • Canceled objects that have been partially signed will retain those signatures.

 

2.) (Optional) Make specific search criteria selections to best isolate the grid results to display the specific object needing to be cancelled.

 

3.) Click the refresh button.

 

4.) Locate and select the object from the 'Objects Needing Signing' grid.

 

5.) Click on the sign button. This opens the 'Digital Signing' detail application window.

 

6.) Select the 'Cancel All' signing option radio button.

 

7.) (Required) Enter a detailed reason for the cancellation into the 'Comment' textbox. Cancellation comments show in the 'Cancel Reason' column on the 'Object Needing Signing' grid.

 

8.) Click Finish. This will close the application window, attach the comment to the object, and mark the selected object as cancelled.

 

 

Considerations

 

Prerequisites to Utilize the Digital Signing Feature

There are a number of required prerequisites that need to be met before the Digital Signing feature can be utilized. Contact Methasoft Support to have these requirements completed.

 

Related Topics

 

Digital Signature Setup

Employee Profile

Security Administration

 

Related Reports

 

Signature Details

 

Related Preferences

 

Main Preferences > Paperless Preferences > General Paperless Setup

Main Preferences > Paperless Preferences > Signatures Due Flags

Report Preferences > Adding 'ForSigning'

 

Related Security Options

 

Security Administration > Screen > Access to Digital Signing

Security Administration > Other >